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Discussion Starter #1
So my Oris Artelier took a bit of a tumble. It was in its box in an open duffel bag that was sitting on the railing of a deck. The bag fell, the box the watch was it hit the growd then opened. My watch then tumbled out of the box on to a cobble stone patio. It put a couple nicks in the stainless bezel and is very noticeable. I got this watch only 6 weeks ago and to say I'm upset is an understatement.

Can someone who has dealt with having or doing watch repairs give me an idea of what this is going to cost me to fix? I'm going to head to the dealer (Tourneau) in the next couple days to send it out. Just want to know what I'm up against. I'm assuming the bezel will need to be replaced. I don't think this can be polished out.

Thanks guys/gals
 

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So my Oris Artelier took a bit of a tumble. It was in its box in an open duffel bag that was sitting on the railing of a deck. The bag fell, the box the watch was it hit the growd then opened. My watch then tumbled out of the box on to a cobble stone patio. It put a couple nicks in the stainless bezel and is very noticeable. I got this watch only 6 weeks ago and to say I'm upset is an understatement.

Can someone who has dealt with having or doing watch repairs give me an idea of what this is going to cost me to fix? I'm going to head to the dealer (Tourneau) in the next couple days to send it out. Just want to know what I'm up against. I'm assuming the bezel will need to be replaced. I don't think this can be polished out.

Thanks guys/gals
I have no advice to offer, just condolences. I hope this all goes well for you.
 

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Yes, so sorry sapphire. ..I don't have an Oris unfortunately. So can't help you out, but hopefully someone who has had experience with them, or Torneau can. ..Good luck with everything though, and let us know how it all goes.
 

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Discussion Starter #5
Thanks atomic, I did get in touch with them. They can send it out for repair however they were unable to give me a price estimate and it will take 6-8 weeks to get it back once sent out.
 

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I would stay hopeful. I bet they'll be able to make it look good.

Once, due to a botched sizing attempt, I had some deep scratches on the edge of a stainless steel bracelet. I took it to a jewlry store where a friend works, and she took it back for one of the jewlers to look at. He polished every scratch out so I couldn't tell which links had been damaged.

Your nicks may be deeper and in a more noticable location, but really I think you should keep your mind at ease. Even if there are still some "imperfections" left over, you'll be the only one who notices.

Plus, as time goes by, I've just made peace with the fact that all watches are going to get scratched and nicked, unless you keep them locked away in a box.

But watches are meant to be worn and enjoyed, and that brings certain risks. I guess it's a bit like life: if you're not getting bumps, bruises, and making mistakes, that means you're probably not doing anything, not really living.
 

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Discussion Starter #7
Thanks packer fan. You're right. I guess I'm bothered by it because it's brand new. I am lucky in one aspect. The little nicks that are on it are all on the same piece of stainless so if it can't be polished out, just the one piece needs to be replaced.
 

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Thanks atomic, I did get in touch with them. They can send it out for repair however they were unable to give me a price estimate and it will take 6-8 weeks to get it back once sent out.
I would stay hopeful. I bet they'll be able to make it look good.

Once, due to a botched sizing attempt, I had some deep scratches on the edge of a stainless steel bracelet. I took it to a jewlry store where a friend works, and she took it back for one of the jewlers to look at. He polished every scratch out so I couldn't tell which links had been damaged.

Your nicks may be deeper and in a more noticable location, but really I think you should keep your mind at ease. Even if there are still some "imperfections" left over, you'll be the only one who notices.

Plus, as time goes by, I've just made peace with the fact that all watches are going to get scratched and nicked, unless you keep them locked away in a box.

But watches are meant to be worn and enjoyed, and that brings certain risks. I guess it's a bit like life: if you're not getting bumps, bruises, and making mistakes, that means you're probably not doing anything, not really living.
Don't mention it Sapphire. ..Will be interesting to see if they can fix that for a good price for you, but if they can't, backpacker's living life, and wearing the watch idea sounds really cool too actually ! :thumb:
 
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