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Have just received the strap I ordered from Ted Su for my Panerai. Prior to despatching it they sent me a photo of what I had requested. Looked spot on.
What turned up however was completely different to the order I placed and the photo they sent. First of all it was dark brown, not the light tan I had ordered. The stamps were clearly not in any way original markings - and were actually different to those in the photo I was sent!!. Lastly, the leather stank of new hide. A complete and utter con.
Not sure if anyone else has bought from Ted Su but steer clear. I made my order based on good reviews I had read but the final output has left me gobsmacked at such a con.
Anyone else experienced this?????
 

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Pictures, or it didn't happen.

Never bought from him but if that happened I would prove it with pictures, at least
 
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This guy is full of ****. I bought from Ted several times with excellent results. Probably one of his competitors making fake posts.
So Ted makes fakes of his own straps? LMFAO.

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Discussion Starter · #6 ·
I'll post the pictures and can share the emails from Ron at Ted Su if necessary. Am certainly no competitor either..
 

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I'll post the pictures and can share the emails from Ron at Ted Su if necessary. Am certainly no competitor either..
You just joined and this is your first post ever and your first comment on a post ever here. Think about it.

Identify yourself and your intentions.

Can you take screen shot of your payment done ? Any real
evidence ?

Are you a strap maker or friend of one ?
 

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Discussion Starter · #9 ·
You just joined and this is your first post ever and your first comment on a post ever here. Think about it.

Identify yourself and your intentions.

Can you take screen shot of your payment done ? Any real
evidence ?

Are you a strap maker or friend of one ?
Have a word with yourself. Seriously, so what if this is my first post? It's the first strap I have ever bought! I'll be loading the pictures and you can judge for yourself.

Touchy lot you watch geeks. I can only presume by the reaction thus far that there are a lot of Ted Su customers. Good, because I hope to get decent, honest feedback.
 

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Discussion Starter · #10 ·
This guy is full of ****. I bought from Ted several times with excellent results. Probably one of his competitors making fake posts.
So Ted makes fakes of his own straps? LMFAO.

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Oh dear. More money than sense then.
 

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Discussion Starter · #11 ·
Pictures, or it didn't happen.

Never bought from him but if that happened I would prove it with pictures, at least
Right, hopefully this works and you can see the pictures. I have few more if needed.

Here's the story... I have a Panerai Submersible the rubber strap for which has cracked and begun to fail over the 6 years I have owned the watch. I wear it every day.

I began to look for a new strap originally looking to replace like for like. Fortunately I have in the last week also done exactly this having ordered one in from Watches of Switzerland on Regent Street (London, for those that want to know where I am). Nonetheless, during the course of researching replacement straps I came across a number of blogs and Martin Wilmsen's Panerai Wristwatch Blog came up (not sure he still runs it - last posts are around 2009???). He'd taken photos of various straps and Ted Su was featured. The Ted Su ammo strap looked magnificent and I wanted one immediately! So went to the Ted Su site and worked out the customisation I wanted. I ended up buying one based on my spec which matched exactly the photo Ted Su sent me to confirm what they had made for me. I eagerly awaited its arrival.

What I got was utter rubbish. Wrong colour, certainly not aged leather associated with the ammo pouches, and needless to say the stamps have clearly been added in the last few weeks. My mum could have told me it was not made from genuine materials (that's why I state the strap is faked). If this isn't bad enough the strap reeks of new leather. It's a shame the photos aren't scratch and sniff. Seriously, it smells like new shoes or a brand new belt. I'm amazed the strap doesn't still have a pulse.

So the reason I posted was to understand other peoples' experience of this maker. I have clearly been ripped off. I have of course contacted them directly to complain and have been advised that once I have returned the strap I will get a refund. I can only hope this actually happens.

To the somewhat glib contributors on here that sprung the traps yelling that I must be a competitor or liar then I presume this serves to satisfy you. I know internet communities can be protective of their little bit of cyberspace and the areas they care about, but the response I got was staggeringly pathetic. If I hadn't spent circa £180 (or $280) then I would have taken this experience on the chin. However, I expect better spending that sort of cash so thought I'd sound out a knowledge base of aficionados to get what I hoped would be more sensible feedback. Believe me, I'll be leaving you all to your watch porn after this and wish you good luck. If however this serves to contribute as a warning great, alternatively you can tell me what I now know and that I should not have gone anywhere near Ted Su and that I am a complete mug.

Presumably not as much of a mug as the person that said he (or she) was a regular Ted Su customer. With him / her I truly sympathise as they must truly enjoy be mugged off so regularly. What a mug.

By the way - the attached image of the tan strap on the grey background in the top left is what Ted Su sent to me confirming what they had made for me and if I was happy for them to send it. I agreed. As you can see from the other images what I got was something completely different. Likely worth only £20 tops. Rip off.
 

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Send it back and order one from Micah at Vintager Straps.

In regards to the stamping, many makers add that ad decoration to vintage leather. I agree on the color, it definitely is off. Bu, if he is truly using vintage ammo pouches, the color varries significantly from pouch to pouch due to aging and the conditions that the leather was in. The smell may be due to the cleaner, leather conditioner and/or saddle soap used to clean many years of grime from the surface of the strap...we all like vintage look, but vintage grit and smell is a whole other ballgame :)

Just return it and move on!

BTW - Welcome to WaychFreeks. Stick around and share some of your watches with us!


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If you had a bad experience, then return it and look elsewhere. There are tons of custom strap manufacturers, many who have a presence on this site, than can take care of you for the same cost or less.

It sounds to me like he sent you the wrong piece plain and simple.

Welcome to WatchFreeks, and I hope you take a moment to properly introduce yourself and stick around for a while.
 

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I agree with Ganson, I don't know what their responses were (though you did say that they agreed to refund you once they receive the strap back). It seems it is just the wrong strap.
It also looks like it was dyed leather with a different leather backing which would account for the smell, like Andrema said.

Either way it was definitely not the same strap.

As others said,, if you want a nice ammo strap, check out Vintager Straps or Greg Stevens Design, or Rob Montana (the Strapsmith), all that I have received anmo straps from that were fantastic (with the best from Rob Montana in my personal experience.

If you want Horween (one of the nicest, softest but rugged leathers) check out SNPR straps.


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Jiffo:
A little late to say this "let the buyer beware"
Always worked for me in my purchases.
But how were you to know based on good references
Youre kinda at people's mercy when You buy.
Hope your issue is resolved.

X traindriver Art
 

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Well, thanks for the pictures. Now this is a nice looking strap, and I can see why you ordered it




But what you got, to me, looks nothing like it.If the color difference was that great from one pouch to another, I personally would send a picture of the leather to the customer and see if he wants to still do it.
Get your money back. It could be he sent you the wrong one and someone else was sent yours. Who knows.
But for that kind of money, I wouldn't be a happy camper either.
Good luck
 

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Discussion Starter · #17 ·
Appreciate all your advice and recommendations. I'm actually speaking to dangerous9straps as well. Plenty of options. Hopefully I'll get my money back and try again!
 

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Have a word with yourself. Seriously, so what if this is my first post? It's the first strap I have ever bought! I'll be loading the pictures and you can judge for yourself.

Touchy lot you watch geeks. I can only presume by the reaction thus far that there are a lot of Ted Su customers. Good, because I hope to get decent, honest feedback.
I brought up your first post, you just joining and told you to think about it because it could look like you are a strap maker trying to give Ted Su a bad reputation to help your bottom line. It could look, so I wanted you to think about it and show real evidence. You still didn't answer if you are or not a strap maker? .:confused:

Good or bad feedback is always appreciated but bad is preferred with evidence, IMO.

After looking at pics, I'm sure You can return and get your money back. Just send it back today. It appears you didn't get what you paid for, so your money is safe.
 

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BTW, I removed "fake" from the thread title, since this is obviously about a botched order and/or bad customer service, and not about fake straps.
 

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Appreciate all your advice and recommendations. I'm actually speaking to dangerous9straps as well. Plenty of options. Hopefully I'll get my money back and try again!

Dangerous 9 makes some awesome straps!!

Ammo leather and vintage canvas






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