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There have been threads with tips on trying to protect yourself when buying online. I should also mention that when selling you should also be careful.
Its early in this situation, so I will not mention names.
Recently I have been focusing my collection and have therefore been selling a lot of watches that just dont fit my current desires.
Everything for the most part has been just fine...sell a watch, get an offer, the buyer pays and I send and all is just fine.
Here is my current situation.
I sold a watch to a guy, he paid on the 12th via paypal. I shipped the watch on the 13th.
On the 19th he messaged me wanting to know why the watch had not arrived. I checked the tracking number and suire enough it showed that I had taken to the post office on the 13th, and then nothing. I went to the post office and they were not able to help me.
So, I then apologize to the guy and tell him that he can choose another watch, or I will refund him...his choice of course!!! I dont want anybody to feel at risk when they buy from me, so a refund was an immediate option if that is what he wanted.
He says, go ahead an refund and then if the watch ever showed up he would just pay for it. I refunded him IMMEDIATELY and apologized that the watch was lost in the mail.
Now keep in mind this is the 19th (Thursday) and I refunded right away. Now, over the weekend I work horribly long hours and only get online a very little bit.
Anyways, today is Monday the 23rd and I decide for kicks to check the tracking number and see if there is any information on where the watch may have ended up. WOW WOW WOW...it popped up and was delivered to the buyer on FRIDAY!!!! It took a few more days than expected, but it was delivered.
One problem, no payment was received. I thought, well ok, maybe he just has not had a chance to get online and pay me. I check WG forum and look at his profile...and it shows he was online Saturday night...so when he was online he already had the watch for over 24 hours...no communication from him, no payment...so I may just be out of luck.
I dont care what happens...when I sell or buy, I pay and communicate, I ship and I communicate...and I stay on top of the situation. It is just rude to ignore communicating, rude to not pay in a timely fashion and if it is never paid for, well that is beyond rude....
Its not the money...I mean its not like we are going to starve...but to think that somebody may have taken a watch and figured they could have it for free and get away with it...that just sucks.
I hope I am wrong and if so I will add a post here to say that the guy paid...but I just have a bad feeling.
There have been threads with tips on trying to protect yourself when buying online. I should also mention that when selling you should also be careful.
Its early in this situation, so I will not mention names.
Recently I have been focusing my collection and have therefore been selling a lot of watches that just dont fit my current desires.
Everything for the most part has been just fine...sell a watch, get an offer, the buyer pays and I send and all is just fine.
Here is my current situation.
I sold a watch to a guy, he paid on the 12th via paypal. I shipped the watch on the 13th.
On the 19th he messaged me wanting to know why the watch had not arrived. I checked the tracking number and suire enough it showed that I had taken to the post office on the 13th, and then nothing. I went to the post office and they were not able to help me.
So, I then apologize to the guy and tell him that he can choose another watch, or I will refund him...his choice of course!!! I dont want anybody to feel at risk when they buy from me, so a refund was an immediate option if that is what he wanted.
He says, go ahead an refund and then if the watch ever showed up he would just pay for it. I refunded him IMMEDIATELY and apologized that the watch was lost in the mail.
Now keep in mind this is the 19th (Thursday) and I refunded right away. Now, over the weekend I work horribly long hours and only get online a very little bit.
Anyways, today is Monday the 23rd and I decide for kicks to check the tracking number and see if there is any information on where the watch may have ended up. WOW WOW WOW...it popped up and was delivered to the buyer on FRIDAY!!!! It took a few more days than expected, but it was delivered.
One problem, no payment was received. I thought, well ok, maybe he just has not had a chance to get online and pay me. I check WG forum and look at his profile...and it shows he was online Saturday night...so when he was online he already had the watch for over 24 hours...no communication from him, no payment...so I may just be out of luck.
I dont care what happens...when I sell or buy, I pay and communicate, I ship and I communicate...and I stay on top of the situation. It is just rude to ignore communicating, rude to not pay in a timely fashion and if it is never paid for, well that is beyond rude....
Its not the money...I mean its not like we are going to starve...but to think that somebody may have taken a watch and figured they could have it for free and get away with it...that just sucks.
I hope I am wrong and if so I will add a post here to say that the guy paid...but I just have a bad feeling.