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Discussion Starter · #1 ·
Hey all

Got my Oris Big Crown dress chrono few weeks ago (40th birthday gift)....love the watch but just discovered recently that it doesn't keep power reserve for more than 15 hrs. I've been wearing it in rotation so didnt discover this till earlier this week .

I've owned several v7750 based watches before and averaged around 40hrs+.

Have tried this from a fully wound state as well. Other than that, it keeps excellent time.

Not sure if this evolve into some issue later on but so far, time keeping and chrono all work totally fine , albeit the power reserve issue.

This was a display model purchase (hence discounted price) but the AD doesn't have any in stock so other than repair or exchange with store credit (minus restocking), I don't have any other option.

Send it back for repair (possible 4-6 weeks wait per AD), or store credit minus restocking fee? OR keep it...

Thanks!
 

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I'd tell them to take their restocking fee and shove it. The watch was sold with a warranty and it is defective. If the restocking fee was removed from the equation, would you keep it? To me that is the question.
 

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I'd tell them to take their restocking fee and shove it. The watch was sold with a warranty and it is defective. If the restocking fee was removed from the equation, would you keep it? To me that is the question.
Agreed. If the watch is defective you shouldn't be responsible for a restocking fee. Restocking fees are for buyers remorse, not defective items.

As suggested, decide on what you want to do without considering restocking fees. If your decision is repair great. If it is return, then go to battle over the fee.
 

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Discussion Starter · #6 ·
UPDATE::

Processed the responses and did some contemplation ....decided to take it back to the AD (out of town).

Spoke to the salesman I had purchased the Oris from and he was pushing hard on the 15% restocking. Ended up speaking to the store mgr and he eventually waived it off as it appeared to be a factory defect.

Long story short, this one is on order (pre-owned model but in excellent condition and dealer will test the cosc movement and also replace the gator strap free of change. Will go back sometime next week to pick this up.

Also, my first Ball :).

Cheers!!

43mm Ball Engineer II (guess the 'cheap man's' Omega Aquaterra ;-)):
 
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