[shaggy7888]

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I appoligize if this has been ansered before. Tried looking for the answer but here we go. I was gifted this watch. I wear my watches on my left wrist. I dont wear them tight and the crown is digging into the back of my hand. ANY HELP???????????????

 

[Watchguru58]

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That was one of the major design flaws of that watch. Invicta had so many unhappy customers that they made a whole new crown on the second edition.

 

[RipitRon]

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Would love to help but I dont have this issue with either of mine and they where the first edition runs. I wore mine just the other day and I was thinking I really dont understand all these issues.

 

[Chux95]

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Hey Shaggy,

You've got a couple of choices..

1st:

You may have the bracelet too tight. Thecrown on this particular excursion has had a few complaints, about its jagged edges. Some have utilized the micro adjustments, to loosen it just a bit.

2nd:

Some have filed down the crown, to make it smoother. Invicta has allowed the owners of this particular excursion, to send it back to the company. Once received, Invicta will (at no extra charge) smooth down the crown and send it back to you. Unfortunately I have no idea, of the time frame needed to complete this process.

Personally, I own this particular model and I have yet to have any issues, dealing with the crown.

I hope that helps.

 

[shaggy7888]

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Thanks Brothers, I love this watch sooooo much but it hurts..I know I know SWAT guys are bad a%$ dudes but man this watch hurts...lol

 

[Chux95]

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Shaggy,

I've located the information about sending the excursions (with the crown issues), back to Invicta.

It'll be listed below

***********************************************************************************

#1. Please log on to [url]http://www.invictawatch.com[/url], scroll over to the Service tab and click on “Service Center”.

#2. Open an Eservice Case with your name, information and problem of the watch.

#3. Send the watch in to our Service Center in a bubble wrap envelope or a bubble wrap box but NOT in the original Invicta gift box. Also send it with a copy of the invoice or receipt from ShopNBC. If you send it in with the original box, you won't get it back (the original box).

Address it as follows:

Invicta Service Center
3069 Taft St.
Hollywood, FL 33021
ATTN: Roxsana

Please include a payment of $15 for shipping and handling.

Please be aware that all repairs do take anywhere from 6-8 weeks.

******************************************************************

:b

 

[Watchguru58]

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Chux95 wrote:

Shaggy,

I've located the information about sending the excursions (with the crown issues), back to Invicta.

It'll be listed below

***********************************************************************************

#1. Please log on to [url]http://www.invictawatch.com[/url], scroll over to the Service tab and click on “Service Center”.

#2. Open an Eservice Case with your name, information and problem of the watch.

#3. Send the watch in to our Service Center in a bubble wrap envelope or a bubble wrap box but NOT in the original Invicta gift box. Also send it with a copy of the invoice or receipt from ShopNBC. If you send it in with the original box, you won't get it back (the original box).

Address it as follows:

Invicta Service Center
3069 Taft St.
Hollywood, FL 33021
ATTN: Roxsana

Please include a payment of $15 for shipping and handling.

Please be aware that all repairs do take anywhere from 6-8 weeks.

******************************************************************

:b

Shaggy,

You could always wear a band-aid under it Ha Ha LOL!!!

 

[Chux95]

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Watchguru58 wrote:

Chux95 wrote:

Shaggy,

I've located the information about sending the excursions (with the crown issues), back to Invicta.

It'll be listed below

***********************************************************************************

#1. Please log on to [url]http://www.invictawatch.com[/url], scroll over to the Service tab and click on “Service Center”.

#2. Open an Eservice Case with your name, information and problem of the watch.

#3. Send the watch in to our Service Center in a bubble wrap envelope or a bubble wrap box but NOT in the original Invicta gift box. Also send it with a copy of the invoice or receipt from ShopNBC. If you send it in with the original box, you won't get it back (the original box).

Address it as follows:

Invicta Service Center
3069 Taft St.
Hollywood, FL 33021
ATTN: Roxsana

Please include a payment of $15 for shipping and handling.

Please be aware that all repairs do take anywhere from 6-8 weeks.

******************************************************************

:b

Shaggy,

You could always wear a band-aid under it Ha Ha LOL!!!

OR....

You could just "GIFT IT" to me!

:%:c:%

 

[shaggy7888]

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Chux95 wrote:

Shaggy,

I've located the information about sending the excursions (with the crown issues), back to Invicta.

It'll be listed below

***********************************************************************************

#1. Please log on to [url]http://www.invictawatch.com[/url], scroll over to the Service tab and click on “Service Center”.

#2. Open an Eservice Case with your name, information and problem of the watch.

#3. Send the watch in to our Service Center in a bubble wrap envelope or a bubble wrap box but NOT in the original Invicta gift box. Also send it with a copy of the invoice or receipt from ShopNBC. If you send it in with the original box, you won't get it back (the original box).

Address it as follows:

Invicta Service Center
3069 Taft St.
Hollywood, FL 33021
ATTN: Roxsana

Please include a payment of $15 for shipping and handling.

Please be aware that all repairs do take anywhere from 6-8 weeks.

******************************************************************

:b

YOU ARE THE MAN. I would gift you a watch brother if i had one to gift. I will soon when im back to full duty....your on the list...LOL

 

[shaggy7888]

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Chux95...it was a gift i dont have any paper work ...I will call and see if i can still do it. Thanks brother

 

[Chux95]

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shaggy7888 wrote:

Chux95...it was a gift i dont have any paper work ...I will call and see if i can still do it. Thanks brother

You may want to get with the person, that gifted the watch to you. They may agree to send you a copy of the receipt.

That way, you'll have the order number etc..

Just a Thought..

 

[shaggy7888]

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Chux95 wrote:

shaggy7888 wrote:

Chux95...it was a gift i dont have any paper work ...I will call and see if i can still do it. Thanks brother

You may want to get with the person, that gifted the watch to you. They may agree to send you a copy of the receipt.

That way, you'll have the order number etc..

Just a Thought..

Got it Thanks BRO !!!!

 

[Seattle]

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Wow, I was not aware that there was an official "fix format" in place. Good of Invicta to provide the service considering the number of complaints and the initial denial that there was a problem. Glad to know they are listening.:b

CJ

 

[timeman]

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As was mentioned it can be shaved down or returned to Invicta for replacement. I have the same model. I don't wear the watch every day so I'll put up with the discomfort.

 

[analogman74]

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i usually wear 50 or 52mm but what i do is i will wear it a bit up on my wrist..and sometimes i wear it on my right hand,,,feeling european.:b

 

[analogman74]

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talkn about a big crown check out my specialty gmt subaqua 500mrters

 

[Bichondaddy]

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I have that model myself...no problems at all with the crown. My Sea Spiders crown has sharp edges also...I took care of it with my dremel tool and the buffing wheel.

 

[MikeyShingles]

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This was one of the first watches I got when I first got into the watch scene. I had the same problem and sent it back. It rubbed the spot on my wrist raw.