Well there is your problem. If I understand it correctly who ever prepared the paperwork screwed up. I cant speak for Canadian customs but for Mexico if you don't prepare it correctly you run the risk of paying way more than you should.Sinn U2 GS9 cost $3100.00 US =5300.00 Cdn
they charge import fees which includes HST tax together= $813.00 WTF? they screw people the same way as UPS.
I don't know why watch buy ship it by FEDEX.
If you import an item over 2,500 dollars be prepared to pay taxes and import fees. I paid an additional 86.00 dollars of import taxes to Fedex on an Seiko SBDB009 imported from JapanThat's crazy. I've yet to have to pay any duty fees for anything I've bought from china (knock on wood). Although, nothing has been more than $210 USD.
IF THE TAX HAS BEEN PAID TO VISA-My son and I have purchased a few Steinharts direct from them
and they were shipped Fedex.
Had them in about 3 days and payed HST + $10 admin fee.
No duty or other charges.
Oh and I'm in Ottawa Canada.
I say you should investigate it with Fedex.