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I thought you were sending it to Citizen.
Yes do send it back to Citizen, in my experience the customer service is excellent. I had to send my Auto-Zilla back to them after a service because it was not right, they have sent it to a specialist watch maker on my behalf to make sure it is right this time. Do it right and get a repair with a guarantee, good customer service is important to Citizen that's why I use them.
Just my two penny's worth.

Sent from my Sinclair ZX81 using a dial up modem.
 

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How much did it cost?

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£125.00 or $165 using the current conversion, this is for a mechanical thought. I think your eco drive will be cheaper.

Sent from my Sinclair ZX81 using a dial up modem.
 
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