[ariescrown]

I have been hearing this on Invicta forums for sometime now but never experienced it until now. I started noticing some SS band pro divers with thinner steel bands than my older ones. What brought this to a head was I just bought what I thought was a beautiful new hot Invicta. The S1 twisted metal model 19429, listed weight 12oz. I also have the new Excursion model 15983 also listed as 12 oz. total weight. The S1 is 52mm the Excursion is 50mm. The Excursion SS band was thinner than the S1 band. Excursion 17mm thick, S1 22mm thick. How could they be the same weight ? So I called Invicta customer service gave them the S1 model number and asked if that watch had folded links. She put me on hold asked the tech dept. and then told me that the S1 model 19429 definitely had SOLID SS links only. So I bought the watch $209 and when I received it, IT HAD ALL FOLDED ( hollow ) LINKS. From now on guys be careful what you buy !

 

[ganson]

Some companies sacrifice quality and customer satisfaction for profits.
Invicta falls in that category.

An extra dollar here an there to make a better product doesn't seem like much from our end, but on a production line spitting out hundreds of thousands of products it adds up and affects the companies bottom line.

Invicta doesn't care how it was made, just that it looks good on display and that people keep buying.

You can compare that to many of the popular micro-brands you see here on Watchfreeks where the companies know their customers, and find ways of meeting thier expectations of a good product. A perfect example is Thomas Carey of Minuteman watches and the posts he makes here asking for opinions and suggestions to make his next products better and more desirable to enthusiasts like us.

 

[Spaceview]

I haven't bought an Invicta in years. The quality was bad enough when I left the brand. Hard to imagine it getting worse, but stranger things have happened.

 

[Roarry]

Can't believe the CS rep lied to you over the phone! Unreal!

 

[b725]

Invictimized.....

 

[Robin]

Return it .................

Robin

 

[Danny T]

Can't believe the CS rep lied to you over the phone! Unreal!

They didn't lie because they had no clue to begin with. I bet their CS dept is a call centre in India and they read from scripts all day.

I tried to use their CS once for a friend's watch and all I can say is thank goodness I sold all my invictas before that and never had to use their 'service'.

 

[jason_recliner]

Invicta 'quality' was always rubbish. Maybe you are becoming discerning.

 

[Roarry]

They didn't lie because they had no clue to begin with. I bet their CS dept is a call centre in India and they read from scripts all day.

I tried to use their CS once for a friend's watch and all I can say is thank goodness I sold all my invictas before that and never had to use their 'service'.

I do believe you are correct when saying the CS rep was reading from a script. The script was a lie, pure BS. Who ever wrote the script knows the factual answer, but wrote the lies. No surprise here.

 

[ariescrown]

Thanks guys for the Info. Invicta is half the problem for making the watch this way but the other half is EVINE. First saw the watch on Evine TV #631-000. Words like "high quality build", "High quality materials", "heavy watch" and "big bracelet" were flying around like crazy( check video ) but no mention that the links were folded and hollow !!

 

[slowmotion]

For a watch with such crappy products and CS they do get a whole lot of mention on this forum. I guess its like everyone says about the nightly news "bad news sells"

Ive never owned one and never will. None of these posts surprise me and only validate the reason why i dont take Invicta serious but there are a few people who do like them so i guess that boils down to different strokes for different folks

Now take Halios for example. Totally different animal alltogether all of which are positive and almost no mention for some time

 

[desk_diver]

For a watch with such crappy products and CS they do get a whole lot of mention on this forum. I guess its like everyone says about the nightly news "bad news sells"

Ive never owned one and never will. None of these posts surprise me and only validate the reason why i dont take Invicta serious but there are a few people who do like them so i guess that boils down to different strokes for different folks

Now take Halios for example. Totally different animal alltogether all of which are positive and almost no mention for some time

Same here never owned an Invicta and never will. Customer service is very important to me, I have owned many Citizen watches but have only ever used CS once and they where outstanding.
I was notified when they received my watch then kept in the loop throughout every step outstanding service.

It seems to me that people need justification for a watch purchase with Invicta, some of the models look okay but most are too big and clownish and need to be worn with oversized shoes and a squirty flower.

Sent from my Sinclair ZX81 using Tapatalk.

 

[jade4x4]

"Are Invicta Watches Made Cheaper Than They Were Before"

Nope.....

 

[Wantit]

I personally like the older Invicta collection. As far as customer service the last time I sent in my Tag and Brietling it took almost as long to get it back as when I had an issue with an Invicta. Overall currently would not buy an Invicta based on quality and customer service. Purchase from a micro brqnd if you want top quality service.

 

[arogle1stus]

Freeks. I bought invictas from the early 2000s.
But that was then and this is now.
I even read that on some models, casing was in Panama.
No proof just what Ive read. Also the Fla AG was looking
into some of their business practices

Lou Snutt

 

[mba1996]

Caveat emptor......

 

[morrison2951]

Your best bet is to find an older pre-loved model Invicta as they were quite well-made. Mine go back over a decade now and I'm still wearing the 3824, 4463 COSC SW200, Original SAN I 7750, and SAN III COSC SW200. All built like tanks.

 

[ariescrown]

It appears there is a gradual creep towards cheapening the Invicta product. I remember a while back Mike Davis saying some watch companies, not Invicta ,make watches with folded hollow links and mystery metal not Stainless Steel. Then after that the Invicta forums were saying Invicta now made folded links But only on watches Below $100. Now you have the Hydromax ,My S1 and who knows how many others over $200 with folded links.

 

[gabbyone]

Not only are they getting made more poorly, the designs are getting worse. I liked some of the older stuff.

 

[#four]

It appears there is a gradual creep towards cheapening the Invicta product. I remember a while back Mike Davis saying some watch companies, not Invicta ,make watches with folded hollow links and mystery metal not Stainless Steel. Then after that the Invicta forums were saying Invicta now made folded links But only on watches Below $100. Now you have the Hydromax ,My S1 and who knows how many others over $200 with folded links.

They've been cheap for a real long time now


Sent from my iPhone using Tapatalk