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ANNOUNCEMENT: Regarding any defective Automatic Speedways

4720 Views 44 Replies 21 Participants Last post by  TVDinner
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This was posted on another forum by a person who sells watches on television. It was sent to me anonymously from someone. I am re-posting here for 1 REASON ONLY - because it mentions possible fixes to people who purchased one of these watches and is having problems with them. If you purchased one of these "reserve" automatic speedways and are now having problems please contact rebecca at Invicta on Monday and mention the announcement below and the promises of help mentioned below if needed.

ANNOUNCEMENT: Regarding any defective Automatic Speedway
Ok guys, this is more from me personally at this point, not anything really "official" as of yet.

Before I get into this, let me just say that this is BS. You should never have to expect any degree of defects from any Invicta at any price point, but especially not at nearly $1,000 and with such an exotic and highly touted movement.

I take this personally because I have dealt with D-D modified movements and have never seen an issue EVER, so knowing this, I excitedly worked all of you up to a fever-pitch over this exotic and expensive movement. Heck, I OWN watches with D-D modified movements that I paid well over $3,000 for that have performed flawlessly for YEARS, so I expected no less, especially given the history of perfection in the auto Speedway lineage.

I'm pissed and I'm merely the guy that sells 'em. So I completely undrstand how YOU feel as the ones who BOUGHT them.

Eyal is pissed too, let me assure you. He is out of the country right now, but we have talked about this. I'm very certain there will be some loud meetings between him and Dubois-Depraz over this.

He has asked me to work closely with Rebecca to get this resolved. Nothing can possibly be done right away because she will not even see the messages until at least Monday. I would expect that within a week, we should have some answers for you.

What should we expect? What can be done really except for Invicta to have you send them in (at no charge to you, of this I can assure you personally), and replace/repair as needed. Nothing can be done overnight, so there will be a wait. But really...what else is there that can be done. So this is what I would expect... maybe Rebecca has a better solution... I don't know.

Just know that I feel for you, and I totally understand your level of expectation when buying a Reserve Collection time piece, and totally understand your level of frustration about all of this. All I can say is "I'm Sorry" although that means nothing in the grand scheme of things... but as the guy who sells 'em, not makes 'em... it's all I can offer. I offer also to stay on top of this and to help you as best I can as well as assist Eyal as best I can.
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Such a shame...

I foresee a great deal of damage control, that will be implemented within the quality control division... I do think, they have a chance to recover, however it's going to take awhile...

I still think it's a real shame, cause all of these issues could have been easily avoided... IMHO

If I could give them, a little advice?

"INSPECT what you, EXPECT"
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