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I just wanted to put a little something out there about NFW. As some of you may know I just purchased the watch below yesterday from NFW. I contacted George Fox the president of NFW directly and he interacted with me throughout the entire process and answered all my questions via email and over phone in a very efficient and prompt manner. I think it is a testament to the type of company you are dealing with when the president of that company takes time out of their what I am sure busy schedule to speak with and assist the customer. George assured me that when I purchased the watch that it would ship today and via email this evening I was informed by George personally that it did indeed ship and that I should expect it by Thursday or Friday. They may have won my future business based on the above excellent customer service alone. I am sure the watch will be far superior to my expectations. If you haven't tried them yet you should. I just wanted to share my experience. Can't imagine very many other watch companies treating their customers in this fashion.
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I just wanted to put a little something out there about NFW. As some of you may know I just purchased the watch below yesterday from NFW. I contacted George Fox the president of NFW directly and he interacted with me throughout the entire process and answered all my questions via email and over phone in a very efficient and prompt manner. I think it is a testament to the type of company you are dealing with when the president of that company takes time out of their what I am sure busy schedule to speak with and assist the customer. George assured me that when I purchased the watch that it would ship today and via email this evening I was informed by George personally that it did indeed ship and that I should expect it by Thursday or Friday. They may have won my future business based on the above excellent customer service alone. I am sure the watch will be far superior to my expectations. If you haven't tried them yet you should. I just wanted to share my experience. Can't imagine very many other watch companies treating their customers in this fashion.
