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| Moderated by: TVDinner |
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| Zenton Watches CS | Rate Topic |
| Author | Post |
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| Posted: Sat Jun 30th, 2012 12:33 am |
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1st Post |
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Riolello Watch Freek 
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Got my replacement Bezel Ring from Zenton watches today. Shipped from Hong Kong(fast service about 12 days from contact) no charge from new Customer Service Rep Jurgen. Michael is no longer with Zenton. I was swimming earlier this month and Bezel fell off in the Ocean. I had posted this earlier! A POINT OF INTEREST ZENTON USES A GASKET LIKE TAPE TO ATTACH BEZEL RING TO THE BASE BEZEL AND CASE. This might cause some problems if you are doing any serious time with your watch in the water. I had used mine for about 10 swims of about 20 minutes each and on the last swim the Bezel ring was gone. I am going to consult jewler on getting a strong lock so I do not lose replacement Bezel Ring. GREAT CUSTOMER SERVICE FROM JURGEN IN HONG KONG THANKS !!!!!!!!!!!!!!!!!!!!!!! I have waterproof loctite but am not sure what is the standard way to secure Bezel Ring ANY FEEDBACK IS APPRECIATED!!!!!
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| Posted: Sat Jun 30th, 2012 02:39 am |
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2nd Post |
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Caddymon reliefcp/C.J.Moderator 
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Good to hear their CS is still good with a new guy in there.Free is always good.
____________________ Seiko Ananta Hamilton X-Patrol Perrelet Seacraft SWI LE Porsche Design 6612 Ebel Aquatica Breitling SOH Accutron VX 200 chrono Seiko Solar |
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| Posted: Sat Jun 30th, 2012 03:03 am |
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3rd Post |
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#four Watch Freek
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Why would Zenton use a tape, that fails in water, to hold the bezel in place on a dive watch? Amazing
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| Posted: Sat Jun 30th, 2012 03:30 am |
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4th Post |
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Tattoo Chef Moderator 
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Well interesting to know how they attach the bezel...and a little wierd.. I wonder how many other companies do this. But glad they took care of you and fast, that is the way CS should be.
____________________ I have come here to chew bubblegum and kick ass. .......and Im all out of bubblegum.  |
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| Posted: Sat Jun 30th, 2012 04:16 am |
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5th Post |
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doglover Dogs are good. 
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So the complete bezel did not fall off, just the insert? From the pics of the watch I've seen the bezel rotates. It could not do that if it was held on with tape.
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| Posted: Sun Jul 1st, 2012 11:37 pm |
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6th Post |
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Riolello Watch Freek
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Just the bezel ring fell out the base bezel is very secure. I used the tape again to attach bezel ring but I added locktite waterprof glue hope this is OK!
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| Posted: Fri Oct 26th, 2012 10:07 am |
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7th Post |
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vitruvius ISO Certified Desk Diver 
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Before reading this I have ordered a Zenton V45. I'll have it delivered for this Monday. But, from your experience, turns out that the build quality isn't great at all. 
____________________ Victorinox Swiss Army ChronoPro Victorinox Swiss Army Divemaster 500 Mecha 241356 Seiko Prospex 200m "Black Sumo" SBDC001 Zenton V45 G-Shock Mudman G-9300GB Seiko SKX007K |
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| Posted: Fri Oct 26th, 2012 09:17 pm |
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8th Post |
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Riolello Watch Freek
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Do not worry it was just the bezel ring and I was given 2 free replacements. Watch runs only 2 sec slow per day better than my omega. watch bracelet is awesome! great watch and awesome build!! Customer service is fantastic and I love my watch!!!!
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| Posted: Tue Oct 30th, 2012 05:05 pm |
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9th Post |
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DIAMANTE Watch Freek
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vitruvius wrote: Before reading this I have ordered a Zenton V45. I'll have it delivered for this Monday. No kidding. A "dive" watch with a taped on bezel insert that falls off if you use it in the water?!!?! Unbeleivable. D
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| Posted: Tue Oct 30th, 2012 05:44 pm |
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10th Post |
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ganson ☣ Garrick ☣ 
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Riolello wrote:Do not worry it was just the bezel ring and I was given 2 free replacements. Watch runs only 2 sec slow per day better than my omega. watch bracelet is awesome! great watch and awesome build!! I'm assuming the "bezel ring" is just a bezel insert. Your locktite idea should work fine (but possibly messy), or you could use an industrial adhesive like Jake B supplies here: http://www.10watches.com/apps/webstore/products/show/47569 I've used it on various Seiko's and never had a problem after getting them in the water.
____________________ People sleep peaceably in their beds at night only because rough men stand ready to do violence on their behalf.  Current rotation: Dagaz CAV-1 | Yobokies Albacore | Citizen Eco-Zilla | Seiko PMMM | Seiko 6309 | Getat Marina Militare |
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